Redefining Library Systems with AI and ML: Opportunities, Limitations, and Ethical Considerations

One of the biggest developments in computing and its application today in libraries is artificial intelligence (AI). The technology seeks to train computers to perform tasks that people normally do as thinking functions. The overall objective of AI in libraries is to develop systems or machines that can think, act, and even compete with human intelligence. This transition has significant implications for the profession of librarianship. AI is increasingly being a part of library systems. Some of the applications include expert systems used for reference service, book suggestions, and robots for assisting in shelf reading. Virtual reality is also utilized for interactive learning experiences. AI will make libraries do more, not replace them. Contrary to fears that it would isolate librarians from their public, it will enhance the quality of their services. Artificial intelligence will revolutionize library services and operations, making them more pertinent in a rapidly evolving digital world.